Awaab's Law

07 February 2025

What is Awaab's Law?

The death of Awaab Ishak was a tragedy that shocked the housing sector and the NHF and our members are committed to ensuring that nothing like it ever happens again. We and our members are committed to working with the government to achieve this.

Awaab’s Law was introduced in July 2023 as part of the Social Housing (Regulation) Act following a petition by Awaab Ishak’s parents, the Manchester Evening News and Shelter.

This legislation effectively inserts into social housing tenancy agreements a term that will require landlords to comply with new requirements, to be set out in detail through secondary legislation. This means all registered providers of social housing will have to meet these requirements and if they fail to do so, tenants will be able to hold their landlords to account by taking legal action through the courts for a breach of contract.

Awaab’s Law requirements

The government has now laid regulations confirming forthcoming requirements of Awaab’s Law.

The requirements coming into force on 27 October 2025 are as follows:

  • If a social landlord becomes aware of a potential damp and mould hazard in a social home, they must investigate within 10 working days to ascertain if there is a hazard. 
  • The landlord must provide residents with a written summary of the investigation findings within three working days of the investigation concluding.  
  • If it is found that the damp and mould hazard poses a significant risk of harm to the health or safety of a resident, the social landlord must make the property safe (using temporary measures if necessary) within five working days of the investigation. Supplementary work needed to prevent serious hazards reoccurring must be completed within 12 weeks and overall repair works must be completed within a reasonable time period. 
  • In an emergency situation, the social landlord must investigate and action any emergency repairs as soon as reasonably practicable and, in any event, within 24 hours. 
  • If the property cannot be made safe within the specified timescales for Awaab’s Law, then the social landlord must offer to arrange for the residents to stay in suitable alternative accommodation, at the social landlord’s expense, until it is safe to return.  
  • Landlords must keep clear records of attempts to comply with these requirements, including records of all correspondence with the resident(s) and any contractors. If the landlord is unable to meet these requirements for reasons beyond their control, they will be expected to provide a record of the reasons that prevented them from doing so.   

Further detail is provided in the government’s draft guidance for social landlords

Next steps

These requirements will come into force on 27 October 2025. Before then, the government will finalise its guidance for social landlords and publish guidance for social residents. We will continue to work closely with officials as they finalise the guidance and will provide opportunities for NHF members to share their views.  

In 2026, requirements will expand to a wider range of hazards beyond damp and mould. This will include excess cold and excess heat, falls, structural collapse and explosions, fire and electrical hazards, and domestic and personal hygiene and food safety. 

Then in 2027, the requirements of Awaab’s Law will expand to apply to the remaining hazards as defined by the Housing Health and Safety Rating System (HHSRS), where they present a significant risk of harm, but excluding overcrowding. 

Webinars

Preparing for new repairs requirements

On 9 December 2024, we heard about the latest NHF engagement with the government on Awaab’s Law, and from housing associations who have been working to prepare to meet these new requirements. 

Preparing for the implementation of Awaab’s Law

On 3 April 2025, we heard from MHCLG about what will be required of housing associations to help prepare for Awaab’s Law.

Who to speak to

Annie Owens, Policy Leader