What do we do?

We deliver positive change for our members by understanding and anticipating the critical issues affecting their businesses and the sector. We use our knowledge and leadership to:

Shape national policy and create an environment where housing associations can deliver their social purpose. We do this by:

• Representing the views of our sector to the government and key decision makers.
• Understanding and engaging in the wider policy agenda.
• Building an understanding of – and support for – housing associations.

Enable collaboration and share insight across the social housing sector. We do this by:

• Defining and promoting the common values and vision of the sector.
• Supporting our members to collaborate and take collective action.
• Developing and sharing expert insight and analysis.

Our work focuses on three themes, outlined in our business strategy 2025-30. By 2030, we will have enabled housing associations to deliver on their three key ambitions:

• Deliver long-term benefits to residents and communities through good quality homes and services.
• Build more homes that are affordable, safe and decent, which drive growth and help to end the housing crisis.
• Strengthen and deepen partnerships in every part of the country and be an employer of choice.

Our ambitious new business strategy sets out what we want to achieve over the next five years in partnership with our members and other key stakeholders, leading to better outcomes for everyone, not least the millions of residents who live in our homes.